Support

Contact and troubleshooting for CopOT.

Quick Help

  • Cloud sync requires CopOT Pro + Sign in with Apple.
  • If sync says offline, confirm Firestore is enabled for your Firebase project.
  • Use Settings -> Sync Now once after sign in to initialize cloud docs.
  • For PDF alignment, use Settings -> PDF Layout Studio.

Subscription

Manage in iOS: Settings app -> Apple ID -> Subscriptions.

Account Recovery

Sign in with the same Apple ID used previously. Cloud data is scoped to your authenticated user ID.